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Helpdesk


Raise and track complaints


Employee requests from all communication channels fall into the Helpdesk, where all information is at hand. With convenient search functionality, SLA parameters, and flexible settings, ZebiHR will become your main tool for improving employee experience


  • Available on both App as well as Web

  • Full visibility of the progress on the complaint

  • Escalation of complaints that exceed SLA or need more attention

  • Share your satisfaction quotient on the resolution of the ticket

  • Online submission of all HR requests

  • Single console to professionally process complaints, suggestions and requests

  • Intuitive Reports and datapoints that help businesses track the pulse of employees


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